NEW TEST CIS-CSM BOOK | HIGH PASS-RATE CIS-CSM: SERVICENOW CERTIFIED IMPLEMENTATION SPECIALIST - CUSTOMER SERVICE MANAGEMENT EXAM 100% PASS

New Test CIS-CSM Book | High Pass-Rate CIS-CSM: ServiceNow Certified Implementation Specialist - Customer Service Management Exam 100% Pass

New Test CIS-CSM Book | High Pass-Rate CIS-CSM: ServiceNow Certified Implementation Specialist - Customer Service Management Exam 100% Pass

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All these three CIS-CSM exam question formats contain the real, updated, and error-free CIS-CSM exam practice test. These ServiceNow CIS-CSM exam questions give you an idea about the final ServiceNow CIS-CSM exam questions formats, exam question structures, and best possible answers, and you will also enhance your exam time management skills. Finally, at the end of ServiceNow CIS-CSM Exam Practice test you will be ready to pass the final ServiceNow CIS-CSM exam easily. Best of luck in ServiceNow CIS-CSM exam and professional career!!!

How to Prepare For ServiceNow Certified CIS CSM

Preparation Guide for ServiceNow Certified CIS CSM

Introduction to ServiceNow Certified CIS CSM

ServiceNow certification gives attendees the knowledge and confidence to take full advantage of the ServiceNow platform. Throughout the training and certification programs, attendees learn to configure, customize and design with real‑world examples and a hands‑on approach.

Customers demand seamless and efficient service that is easy to access and frictionless. That's why customer service providers need to be prepared to provide connected and effective service, no matter which channel a customer uses to engage.

ServiceNow Certification exams are computer‑based, multiple‑choice exams delivered by ServiceNow testing partner Kryterion, in a proctored environment. Online proctoring is also available.

The ServiceNow Certified Implementation Specialist - Customer Service Management Exam Specification defines the purpose, audience, testing options, exam content coverage, test framework, and prerequisites to become CIS-CSM certified.

The Certified Implementation Specialist - Customer Service Management exam certifies that a successful candidate has the skills and essential knowledge to lead and contribute to the configuration, implementation, and maintenance of the ServiceNow CSM application.

ServiceNow believes in the potential of technology to reduce our employment insecurity and make people work better. They change old manual ways of working into modern digital workflows. They have an expansive portfolio of IT, HR, Customer Service, and other divisions covering the training offerings of the Now Network. If you are just getting started or ready to develop your expertise and knowledge of ServiceNow, they will teach you how to work quickly and maximize your use. Demand for specialists at ServiceNow is rising rapidly. Certification by ServiceNow gives participants the information and trust to take full advantage of the ServiceNow program. Attendees learn to configure, customize, and build with real-world examples and a hands-on approach in the training and certification programs.

SERVICENOW CIS-CSM Practice Exams and SERVICENOW CIS-CSM practice test is beneficial for the Certified Implementation Specialist - Customer Service Management exam is available to ServiceNow customers, partners, employees, and others interested in becoming a ServiceNow Customer Service Management Certified Implementation Specialist.

ServiceNow is a software platform which supports IT Service Management (ITSM). It helps you to automate IT Business Management (ITBM). This cloud-based platform is designed based on ITIL guidelines.

ServiceNow focuses on service-orientation toward the tasks, activities, and processes. It uses machine learning to leverage data and workflows to help modern enterprise becomes faster and more scalable.

It offers the flexibility, power, and dependability to achieve the goals of the incident and problem management. Moreover, users are free to select their most comfortable support interface. It provides all the information to the technician to diagnose and repair issues while removing the dependency on spreadsheets and emails.

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We have made classification to those faced with various difficulties, aiming at which we adopt corresponding methods to deal with. According to the statistics shown in the feedback chart, the general pass rate for latest CIS-CSM test prep is 98%, which is far beyond that of others in this field. In recent years, our CIS-CSM Exam Guide has been well received and have reached 99% pass rate with all our dedication. As one of the most authoritative question bank in the world, our study materials make assurance for your passing the CIS-CSM exam.

ServiceNow Certified Implementation Specialist - Customer Service Management Exam Sample Questions (Q198-Q203):

NEW QUESTION # 198
What's the purpose of the Deactivate Special Handling Notes Scheduled Job?

  • A. Runs weekly and must have the Active checkbox unchecked in order for Special Handling notes to be deleted by the end of the week
  • B. Runs on demand by the System Admin who must set specific weekly schedules and set only those that are priority 1-critical to be deactivated
  • C. Runs at the end of the month and deactivates all Special Handling notes more than 30 days old
  • D. Runs daily at midnight, checks all active alerts and sets the status to Expired for those that have reached their expiration dates

Answer: D


NEW QUESTION # 199
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)

  • A. SharePoint blocks this integration
  • B. Only applications that allow WebDAV connections can be integrated
  • C. The imported article will have the same category it had in the source knowledge base
  • D. Imported external articles appear as attachments in ServiceNow

Answer: B,C

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/knowledge- management/concept/knowledge-external-content-integration.html


NEW QUESTION # 200
Which of the following roles have permission to create a relationship between a contact and an account?
(Choose two.)

  • A. admin
  • B. sn_customerservice.customer_admm
  • C. sn_customerservice_manager
  • D. sn_customerservice_agent
  • E. sn_customerservice.partner_admin

Answer: A,C


NEW QUESTION # 201
What is a limitation regarding synchronization between a case and its associated work order?

  • A. When creating a work order from a case only the Account field on the work order form is filed in but not the Company field
  • B. If information changes on the Case form it is not updated on the Work Order form
  • C. The data copied over to the Work Order form when creating a work order from a case cannot be configured or customized
  • D. Updates on a case or work order will only synchronize after the work order is approved

Answer: B


NEW QUESTION # 202
Out-of-the-box. cases are automatically closed after how many days?

  • A. 3 days
  • B. Cases are not automatically closed by default
  • C. 5 days
  • D. 10 days

Answer: D


NEW QUESTION # 203
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