COST EFFECTIVE CIS-CSM DUMPS | REAL CIS-CSM TORRENT

Cost Effective CIS-CSM Dumps | Real CIS-CSM Torrent

Cost Effective CIS-CSM Dumps | Real CIS-CSM Torrent

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Tags: Cost Effective CIS-CSM Dumps, Real CIS-CSM Torrent, CIS-CSM Certification Exam Dumps, CIS-CSM Reliable Exam Papers, Valid Braindumps CIS-CSM Book

P.S. Free 2025 ServiceNow CIS-CSM dumps are available on Google Drive shared by 2Pass4sure: https://drive.google.com/open?id=1PRsqPCTcpOILy5k_1aHyswMw8wPbJNgJ

Our CIS-CSM practice questions are on the cutting edge of this line with all the newest contents for your reference. Free demos are understandable and part of the CIS-CSM exam materials as well as the newest information for your practice. And because that our CIS-CSM Study Guide has three versions: the PDF, Software and APP online. So accordingly, we offer three versions of free demos for you to download.

The CIS-CSM Exam covers a wide range of topics, including understanding CSM architecture, configuring CSM application, managing CSM workflows, and configuring CSM integrations. It also covers topics such as managing CSM reports and dashboards, managing customer communication and collaboration, and managing customer satisfaction.

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Free PDF 2025 CIS-CSM: ServiceNow Certified Implementation Specialist - Customer Service Management Exam Fantastic Cost Effective Dumps

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ServiceNow Certified Implementation Specialist - Customer Service Management Exam Sample Questions (Q213-Q218):

NEW QUESTION # 213
Match the business rule to its function in the Self-Service Portal.
Hot Area:

Answer:

Explanation:

Reference:
https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/customer-servicemanagement/reference/r_BRIWCustomerService.html


NEW QUESTION # 214
Customer Service Management Administrators can delegate Contact Administration activities to specific contacts within accounts by assigning specific roles to one or more users. Which of the following roles, if assigned, would allow the user to create contacts?

  • A. Customer case manager (sn_customerservice.customer_case_manager)
  • B. Customer account manager (sn_customerservice.customer_account_manager)
  • C. Customer admin (sn_customerservice.customer_admln) Most Voted
  • D. Customer (sn_customerservice.customer)

Answer: C


NEW QUESTION # 215
In Workspace Chat, agents have the ability to use quick actions to work more efficiently. What action does the /r quick action perform?

  • A. Routes the chat towards another group
  • B. Uses response templates to Insert as text in a conversation
  • C. Rejects an incoming chat and moves it automatically to the general queue
  • D. Rolls up the current chat history towards an existing case

Answer: B


NEW QUESTION # 216
Service providers use business models to support their various customers. What type of customer is supported with the Business-to-Consumer (B2C) model?

  • A. Individuals
  • B. Contacts
  • C. Accounts
  • D. Partners

Answer: A


NEW QUESTION # 217
Which of the following functions can be completed when using the Field Service Management Application on a mobile device offline? (Choose three.)

  • A. Manage cases
  • B. Manage requests
  • C. Manage assets
  • D. Execute assigned tasks
  • E. Close work orders

Answer: A,D,E

Explanation:
Explanation
When your mobile device is offline, you can execute assigned tasks at the task location, manage assets, track the time stamp of updated tasks, and close work orders and work order tasks. The data for tasks performed offline is stored in the device cache and synchronized when the device goes online.


NEW QUESTION # 218
......

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